Licenses & Verification Documents
This notice explains the documentation FreightEx.eu may request to verify businesses that join our platform.
Purpose of Document Verification
To keep FreightEx.eu trustworthy, we verify every business that registers. We may request official documents to confirm that each company is properly licensed, insured, and authorised to provide transport and logistics services across the European Union and neighbouring regions. Verification safeguards the integrity of the marketplace and protects all participants.
Documents We May Request
Depending on your business profile, jurisdiction, and selected services, we may request copies of the documents listed below. We may also require notarised translations if the original language is not recognised by the relevant authorities.
| Document type | Examples | Purpose |
|---|---|---|
| Transport authorisations | EU Community Licence, National Transport Licence, International CEMT permits | Confirms that the company can legally carry out road haulage within the EU and other allowed territories. |
| Insurance certificates | CMR insurance, carrier liability, vehicle fleet insurance, warehouse liability | Demonstrates current coverage for cargo, partner property, and third-party liabilities. |
| Corporate documents | Company registration extract, articles of association, VAT certificate | Verifies corporate identity, company ownership, and fiscal registration. |
| Operational documents | Leasing agreements, vehicle registration certificates, equipment lists | Confirms that the declared fleet and equipment are available and properly registered. |
| Proof of address and contacts | Utility bills, phone invoices, office lease agreements | Validates operational addresses, phone numbers, and service locations. |
| Identity documents | Director or owner ID card/passport, power of attorney for representatives | Confirms that the person signing agreements or managing the profile is duly authorised. |
We may supplement this list with additional documents when required by law, by our partners, or to evaluate the risk profile of specific services (for example high-value goods). We will always inform you in advance if further documentation is needed.
How We Handle Documentation
- Documents are collected securely through the FreightEx.eu platform or via encrypted communication channels.
- Access is restricted to our verification specialists and authorised compliance personnel.
- We retain verification records only for as long as necessary to meet regulatory and contractual obligations.
- When possible, we accept masked documents that remove sensitive personal data not required for verification.
Ongoing Compliance
FreightEx.eu may request updated documents at any time, including when licences expire, ownership changes, or new service modules are activated. Failure to provide valid documentation can lead to account suspension or removal as described in our Terms and Conditions.
Your Responsibilities
- Submit true and current documents that match the data published on your FreightEx.eu profile.
- Notify us promptly if your licences, insurance policies, or company structure change.
- Ensure that uploaded documents do not infringe privacy laws or contractual obligations towards third parties.
Contact
FreightEx.euBärenkopfgasse 4
6212 Maurach am Achensee, Austria
Email: compliance@freightex.eu
Phone: +43 676 69 59 624